Hello there listeners, we have a new episode for you this week with special guest Naphtali Hoff!
Jeff was unable to join us for this episode, so for this episode Caroline stepped in because the podcast must go on.
Our guest today is an executive coach who works with leaders to increase their capacity to lead and improve their team’s effectiveness. He speaks and coaches hundreds of executives and leaders each year on how to increase productivity and engagement. He even wrote a book about it.
Naphtali is going to walk us through his coaching process for new leaders or team members who are transitioning into leadership roles. He shares plenty of gems about what you need to know to lead before you even walk in the door, how to get people to trust you and your vision, and how you can tell when you’re making progress.
Even if you’re not new to leadership, it never hurts to refresh yourself. So leaders of all kinds, this episode is for you. Enjoy.
- Running time: 33:21
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(5:18) – What’s a mistake that people often make in these leadership roles?
Naphtali’s says not knowing the context of your journey is the biggest mistake new leaders make.
The more aware you are of what you’re getting into the better. Then it’s about finding a way to slowly achieve some easy wins that won’t throw anyone off to get the foundation and support to move forward with something more profound. This way, you have more trust from your employees, and they’ll accept you more.
(9:55) – Go through the process that you outline in your book. Take us through step by step.
First, try to understand the position you’re applying for; interview the interviewer, try to understand everything about the organization and their team, the more you learn the better, this will give you a better sense of what you’re getting into. It’s hard to be selective, because who knows when the next opportunity will come, but if you’re not really sure of what you’re getting into I would hold off and find another way forward. Once things look good, be really clear whether with contract or not to see what your responsibilities are.
Leadership is about direction; its important for a leader to know why he or she was hired. Stay focused on how you’ll be able to lead and if you have what you need to do that.
Then, learn about the company’s culture; what are some key elements associated with the company? If you’re going to reference something that worked at your last place of work, don’t make it seem like you’re dealing with a bunch of neanderthals. It doesn’t mean that you can’t make a reference from your previous experiences, but to your employees, you’re with them now, so remember that.
It’s the leaders that we like and can connect to whom we feel we can support more and lead to a positive outcome. If it’s a leader we don’t support, we get into this mutiny mode, where the leader really don’t succeed. This is why its important to lay down the foundation in the beginning, let them know that you’re there to learn, first.
(20:14) – What’re the signs that things are going well?
Naphtali’s recommends that you have conversations with their “people” on their “people’s” terf rather than on their own, or at least on neutral ground. This is important because the more you level off the playing field, the more the defenses will drop. A good leader will know what’s working and what’s not, even in the interviewing process.
There’s no magic formula for when to change and how to change. There’s something called “a case for change” where the concept is to ask about change and find out how people are invested in change. The more information you gather around a change process, the more you can get people to go for it. Some people forget that you aren’t supposed to lead and drag everyone behind you; sometimes you lead from behind, sometimes its from the side.
If leaders are prepared to lead humbly…they’ll have a greater chance of long term success, and feeling confident and comfortable.
(26:20) – What’s your secret sauce? What is one secret that you would give away to us today for free about leadership?
We really need to be mindful that at the end of the day we’re leading people. It’s hard sometimes to think in such terms, we’ve become very digital, and the result of that is that we overuse technology and not give enough thought to how we communicate. I think we all still crave human interaction. We need to be mindful of our verbals and spacing, but need to find a way to humanize the work experience and engagement experience. No matter what you do, make sure you lead from a place of humility, a place of engagement, and a place of service. If you touch on those in a human type of way, you will get a level of loyalty and engagement that you typically wont find in another way.
CONNECT WITH NAPHTALI
- Email Naphtali
- His website
- His book
- His podcast
- @impactfulcoach on Twitter
- Naphtali on Linkedin
- Naphtali on YouTube
CONNECT WITH JEFF
- Email Jeff
- @JGibbard on Twitter
- Jeff on Facebook
- Jeff on Linkedin (make sure to introduce yourself)
- Jeff on Instagram
- Jeff on Snapchat
CONNECT WITH CAROLINE
SPECIAL THANKS TO
Caroline, our Producer.
Thanks for everything you do to make this show happen.
Ray, our Audio Engineer.
Thanks for cleaning up our voices and adding all that sexy production value.
Come on, don’t tell me you didn’t spend this weekend bindging Season 2? I certainly did.